How to Edit an Order or Shipping Address
Review Your Order
Before ordering, please carefully review your shipping address for any typos or missing information. We recommend taking a look at the FAQ How to Format Your Shipping Address for some helpful tips.
Merchandise & Apparel
For merchandise and apparel, you may make changes to your order before the item has been processed for shipment. Items typically process by 5am of the next business day, so it is best to contact us immediately at email@example.com to make any changes.***
If the item is already being processed for shipment, you must initiate a return once you receive the item. See the FAQ Returns, Exchanges, and Refunds for more details.
Course Summary Books
You have 1 hour to make changes to your course summary book order after placing it***. If it has been more than 1 hour since your order has been placed and changes need to be made, please email us at firstname.lastname@example.org. Once your book has shipped, we cannot make further changes to your order, including address adjustments.
*** Please remember that Quantic business hours are Monday - Friday 9am-5pm Eastern Time Zone US.